Why do we send email notifications?
We send out email notifications to enable you to reset your password, notify you of survey opening and closing dates, and remind you if you have not submitted results for a survey.
What notifications do we send?
When invited to create an account for the new myQAP portal, the following email is sent.
And immediately following creation of an account, users will receive the email shown below.
Program opening and closing
The day a program opens, an email will be sent to users assigned to that participant number. This email is to inform users that they can begin entering results in the portal.
When a program is closing, an email will be sent 5 days before the closing date, if results have not been submitted. This includes results saved in draft. There are exceptions to this, such as when a program is open for a week. You will not receive an email if you have submitted results for the program.
When results are entered in the portal, a confirmation email is sent to the submitting user.
Report released and reviews
Results have been submitted and now the report has been released. The following email is automatically triggered and sent to users related to that survey report. Please note, this will only be sent to users that have report viewing access, and not result entry only users.
An email is generated to users if you assign them to review a report. The email includes a link directly to the report.
Occasionally the RCPAQAP will have to reissue a report. When this is done, this email is sent.
Other email notifications
Other email notifications include password reset requests, password change confirmations, user account locked and username not found, used for when trying to reset a password.
Users who have not logged into the new myQAP portal will receive a slightly different email, asking them to create a password first.