FAQs
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Payment Methods/Options
All invoices should be paid in Australian Dollars. On completion of enrolment via myQAP, a Tax Invoice is automatically generated and participants are then provided with several payment options. Important note: To avoid a delay in the processing of payment and to ensure the allocation of payment to the correct invoice please forward your remittance […]
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Enrol using myQAP
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Defining Contact Roles
Organisation Contact An organisation contact is a user assigned to overview all Sites and Participants in their organisation. This user may need to review all reports and result entries, manage enrolments or maintain information for their organisation. They may be contacted if any invoices are overdue and can be nominated to receive monthly Statements of […]
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View Invoices and Use the Pay Gateway
Log into ‘myQAP’ and select the ‘Invoices’ tab. A list of invoices will be displayed, visibility of which will depend on access rights. Participants can filter invoice records to search for a specific invoice. The filter includes; Site, Discipline, Participant and Enrolment Year. Please note the Invoice Number field is a free text option. This […]
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Maintain Contact Information
Contact hierarchy Organisation Contact – will have visibility of all contacts of the Organisation. This user can add and or update contacts at the Organisation, Site and Participant level. Site Contact – will have visibility across all participants’ contacts listed under that particular site. The site contact can add contacts at the Site/Participant level. Primary […]
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Report Follow Up
Where are the flags? The new myQAP portal has replaced the flagging system with the follow-up function. This allows for a quick glance of a reports priority. The ability to add a comment here is also now an option. Hovering over the square will give a snapshot of it’s importance and reveal the comment. Are […]
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myQAP Email Notifications
Why do we send email notifications? We send out email notifications to inform you of things relevant to your myQAP account and your EQA. What notifications do we send? Email notifications are sent to inform you of different things related to the myQAP portal. The following is a list of all notifications we send: When […]
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myQAP Supported Browsers
The following browsers are supported by the myQAP portal: Google Chrome 70, or higher [Recommended] Firefox 70, or higher Microsoft Edge 80, or higher Safari 11.1, or higher for Mac Safari 5.1, or higher for Windows Opera 60, or higher Internet Explorer 11 is not supported by the myQAP portal. The use of Internet Explorer […]